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Privacy Policy

Last Updated: November 5, 2023

Introduction: the GDPR and privacy
The General Data Protection Regulation (GDPR) is a European Commission Regulation (EU 2016/679) with which the European Union strengthens and standardizes the protection of private personal data of citizens and residents of the European Union, both within and outside its borders. This regulation replaces the laws of the individual Member States in terms of privacy and enters into force May 25, 2018.

For more details, you can read the official text of the GDPR.In accordance to the GDPR, this privacy statement serves to clearly and simply explain which personal data is collected through this site, where it is stored, for how long, with what purpose and how you can update it or request it deletion.

Who is the data controller:
On what legal basis does La Isla Vacation Rentals collect and manage personal data?
La Isla Vacation Rentals uses as a legal basis the need to process personal data for the execution of its services, which include the description and classification of accommodation facilities and their listing in its catalog, with the possibility for users to directly contact the managers to obtain an offer for their stay. Without collecting the requested data, it would not be possible for the accommodation to formulate an offer adapted to the needs of the user.

La Isla Vacation Rentals relies on its legitimate commercial interest to provide its services, promote them, prevent fraud and spam and improve its services. Where required by applicable law, we ask for your consent before processing your personal data for direct marketing purposes.

What type of data does La Isla Vacation Rentals collect on the website or other digital platforms?

La Isla Vacation Rentals collects the information you send us through the contact forms on this site.

For users who request information on accommodation facilities, such data includes your name, email, country of origin, telephone number, dates for which you seek availability and the amount of guests, in addition to any other information you choose to add to your request.

For owners or managers of accommodation facilities that would like additional information or a personalized offer to have their property listed on our sites, we collect the name of the manager or owner, name of the accommodation facility and its official website address, telephone number and email, type of structure, city and province, in addition to the date of the request and the site from which the request was made.

For each form sent, we collect data related to the browser and operating system used and the IP address, both of which serve to fight spam and to identify any usability problems on our sites in relation to particular browser settings and devices.

When you visit our sites, we also automatically collect information related to your visit. Your IP address, the date and time of access to our site, hardware, software or browser you use and information about your computer’s operating system and language settings is recorded. We also collect information about your clicks and the pages you’ve viewed on our sites, as well as information that tells us which sites or marketing campaigns you used to visit our sites.

Why does La Isla Vacation Rentals collect this data on the website or other digital platforms?
The data you send us through the forms on our sites are first of all used to provide the information you request, which often includes a personalized offer explicitly requested through the form itself.

Data sent through the form reserved for managers of accommodation facilities is collected to provide, through email or by phone, additional information and personalized offers for inclusion of the accommodation on our sites. Only in the case of explicit consent would we use the data to send additional offers related to services for extra visibility on our sites aimed solely at accommodation facilities.

For users who use the form on the page of an accommodation facility to request additional information directly from the accommodation, the data is sent by email to the specific accommodation so that the manager can reply directly to the user. La Isla Vacation Rentals keeps a copy of the requests in its archives for statistical purposes and as a backup, to be able to send it again to the manager of the accommodation if necessary.

La Isla Vacation Rentals sends an email confirming that the request has been correctly sent and this email may include additional information, including links to articles or offers on La Isla Vacation Rentals sites. Only in the case of explicit consent would La Isla Vacation Rentals send further communications via email containing information and offers of interest for those planning a visit to Mexico or other future destinations.

Finally, the data sent through compiled forms can be used to show you personalized online advertising campaigns (remarketing) rather than generic advertisements, through specialized platforms such as Google Adwords and Facebook Advertising. In this case, users of the sites are grouped into virtual lists, in aggregate form not traceable to individual users, based on the location of the accommodation facility (in the case of facility managers) or on the dates of planned stays, on the site and pages visited and the actions performed (such as sending a request or subscription to the newsletter). This information is to provide advertisements targeted to your interests rather than generic ads through advertising platforms such as Google and Facebook.

Where is the collected data stored and for how long?
The data collected through our forms and browsing of our sites is collected through the following platforms:

  • Google Analytics – data related to site navigation.
  • Google Adsense – A service provided by Google to publish on this website ads that are either generic or personalized. For more info you can view Google’s privacy policy
  • Google Gmail – each completed form generates an email sent to La Isla Vacation Rentals, stored on Google’s Gmail servers (Google Suite).
  • Google Docs – data can be exported to documents stored in again on Google servers, through the Google Suite services.
  • Mailchimp – registration to our newsletters is handled directly through Mailchimp forms.
  • On databases stored on our hosting servers in Spain.
  • On documents and databases stored locally in our La Isla Vacation Rentals offices.

The transmission of personal data as described in this Privacy Policy may include the transfer overseas to countries that do not provide complete and comprehensive data protection laws such as those of European Union countries. Where required by Community law, we will only transfer personal data to recipients that offer an adequate level of protection of personal data. Google, Amazon, Facebook and Mailchimp are leading international companies and their servers are spread out all over the world, including outside EU countries.

La Isla Vacation Rentals relies on specific procedures to prevent improper use and unauthorized access to data. Only authorized personnel can access personal data to carry out their work. We keep your personal data for as long as deemed necessary to enable you to use our services, perform our services, advertise our services, carry out our business activities, to comply with legal obligations and resolve any disputes. All personal data stored by us is protected by this Privacy Policy. If you have questions regarding a specific data retention period for certain types of personal data we process, please contact us as indicated below.

Which third parties does La Isla Vacation Rentals share your data with?
The data collected through forms requesting availability from an accommodation is sent through email to both La Isla Vacation Rentals, which manages the the website or other digital platforms sites, and to the specific accommodation property you have chosen to contact so that they can reply directly to your request for information. Your data is not shared with any other third party other than the manager of that specific accommodation you have chosen to contact.

The data collected through forms used by accommodation managers requesting information on how to become listed on our sites is not shared by La Isla Vacation Rentals with any third party.

Data relating to browsing history and use of our sites is collected through tools such as Google Analytics and shared only in aggregate form (not attributable to individual users) with La Isla Vacation Rentals, its collaborators and partners.

We share only some personal data, such as your e-mail address, with advertising partners for the sole purpose of advertising the website or other digital platforms (to ensure that the most appropriate users receive relevant and targeted ads). We share e-mail addresses only in an encrypted format so that they can be matched to existing customer databases.

How does La Isla Vacation Rentals treat personal data of minors?
Services offered by La Isla Vacation Rentals are only for users over the age of 16. Any user under the age of 16 can use our services only with explicit parental consent (or that of a legal guardian). If we learn we have personal data for someone under 16 years of age without the valid consent of a parent or legal guardian, we reserve the right to delete such data.

How to check, update and possibly delete the personal data you have shared with La Isla Vacation Rentals?

In accordance with current privacy laws (General Data Protection Regulation (GDRP) – EU Regulation 2016/679) and upon request, you have the right to review the personal data La Isla Vacation Rentals keeps about you. You can send us an email.it where you can ask us for a copy of the personal data we hold about you, inform us of any changes or corrections you want made or ask us to permanently delete or restrict the processing of the personal data we have about you from our archives.

Every communication we send through the Emailing platform also provides a link to update or unsubscribe from any future mailings. We will always do our best to respond promptly and exhaustively to each request as is our duty. The user always has the right to file a complaint with the supervisory authority.

In order to learn of updates or changes to the current policies, upon further changes in laws, it is best if users consult this page periodically.

All content of the sites, including text, photographs and graphics are property of La Isla Vacation Rentals, except photographic content owned by accommodation properties that have been reviewed and listed on our sites and being used with explicit consent. All content on the site is protected by Italian and European copyright law, no content can be copied or imitated even in part unless consent is requested and granted in writing by La Isla Vacation Rentals.