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Terms and conditions




  • Our rental properties are family oriented. Good behavior is expected from our guests, respect for property rules and other guests. No parties allowed.  Minimum age to rent is 21 and must be present during the entire stay.

  • We insist that your party does not exceed the number of registered guests on the reservation. Please contact us If you have any questions regarding the maximum accommodation limit of the unit. Guest will be denied access if over the allowed limit.

  • NOT ALL UNITS/RESORTS ALLOW PETS - If you plan to bring a pet please let us know so we can confirm if you selected a pet friendly unit , an additional fee applies. The Pet fee will allow you to bring up to 2 family dogs or cats.
  • Check in begins at 4:00 pm. Check out time is 11:00 am.
  • Cancellation Terms:
    Bookings canceled at least 30 days before arrival date will receive 100% refund.
    Bookings canceled at least 15 days before arrival date, non refundable down payment.
    Booking canceled within 14 days before arrival date will not receive a refund.

    Please note that the cancellation policy may vary by property. The specific details of the cancellation policy applicable to each property are detailed in the description of the property on our website or in another attached document. Please be sure to carefully review the cancellation policy applicable to the property you have selected before making your reservation.

For Monthly reservations: There is a cancelation fee of $ 500 dlls for reservations canceled up to 30 days prior to check-in date. Reservations canceled within 60 days of the check-in date, will not receive a refund.  

  • There is a $55.00 fee if keys are not returned at check out. Fees will be charged to the credit card on file.
  • We keep all appliances and air conditioners in good working order, but they do occasionally malfunction/or break.  We will try to fix it in the shortest possible time, but there are no guarantees for appliances or air conditioners.
  • Some Resorts/HOA require Guests to wear wristbands that will be provided at check-in. Please contact us if you have any questions.
  • NO smoking permitted anywhere on the premises. No commercial photography or filming is permitted in the property.
  • Failure to comply with their house policies is grounds for eviction from the property. Please contact us if you have any questions.
  • Some properties have a refundable security deposit stipulated. If the unit is left in the same condition as received, you did not exceed the maximum occupancy, linen is not missing or stained, garbage is disposed of and all keys returned to our staff shack by check out time, the deposit will be refunded within 15 days after departure.
  • For specific HOUSE RULES please read the unit description.





US Phone (956) 755-9671


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