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  • What time is check-in and check-out?

    Check-in begins at 4:00 PM and check-out is at 11 AM. We can arrange an early check-in or a late check-out depending on availability. For chech-in, we would appreciate it if you could let us know at what time you plan to arrive.

  • Can I modify my reservation?

    In case you need to modifity your reservation, please contact us through the communication method you prefer: dialing one of our numbers or by email. Please keep in mind this is a request and it does not guarantee a modification will beable to be made due to availability, terms & conditions, etc.

  • Can we have visitors over?

    Yes, but only the people registered prior to check-in. As long as the occupancy capacity of the property is not exceeded

  • What is the pet size limit and how many pets are allowed?

    For pet-friendly properties, pet size limit is 25LBS each pet and only 2 small pets are allowed.

  • For South Padre Island properties are shuttle services or taxis available from the airports?

    Yes, we offer tow options: - Valley International Airport Harlingen (https://flythevalley.com/airport-transportation-services/) - Brownsville South Padre Island International Airport (https://flybrownsville.com/transportation/airport-island-shuttle/)

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